Sample Policies

Abandoned Property
Accountability Plan (IRS) Employee Reimbursements
Accountable Mileage Plan
Administrative Plan - HCV (THA)  latest revision 9/14
Admissions and Continued Occupancy Policy,  (ACOP) Public Housing (THA) latest revision, 9/14
Blood Borne Disease 1
Blood Borne Disease 2
Bylaws - Housing Authority (THA)
Bylaws - Resident Organization (THA)

Bed Bug Policy 1
Bed Bug Policy 2
Capitalization (THA)
Cash Overage/Shortage (THA)
Cell Phone Policy 1
Cell Phone Policy 2
Cell Phone Policy 3
Cell Phone Agreement
Check Writing Policy
Change Fund (THA)
Collection Losses Write-Off (THA)
Commissioners - Rules of Governance
Community Room Rental Policy
Community Service (THA)

Community Service Exemption Certification (THA)
Community Service Compliance Certification (THA)
Record and Certification of Community Service and Self Sufficiency Activities
Community Service Tracking Form

Compensation Significant Change Policy Resolution
Cooperation Agreement (THA)
Credit Card Policy
Criminal Screening Policy Public Housing (THA)
Criminal Screening Policy Section 8 (THA)
Criminal Trespass 1
Criminal Trespass 2
Criminal Trespass 3
Customer Service Policy
Disaster Response 1
Disaster Response 2
Disaster Response 3
Disaster Response 4
Disaster Response 5
Disaster Response 6
Disposition (THA)
Dress Codes for Staff

Dress Code 1
Dress Code 2
Dress Code 3
Dress Code 4
Dress Code 5
Dress Code 6

Drug Dogs (Lease Language)
Drug Dog Policy (language to add to Criminal Screening Policy)
Drug Free Workplace (THA)
EIV Security Policy (PH)
EIV Security Policy (Multifamily)
Electronic and Social Media Policy
Emergency Preparedness (See Disaster Response)
Employee Background/Reference Check Policy
Ethics Policy 1(THA)
Ethics Policy 2(THA)
Ethics Policy 3
Evictions (THA)
Facilities Usage 1
Facilities Usage 2
Family Medical Leave Act Policy (50 or more employees)
Fraud Policy

Fraud Pamphlet (English)
Fraud Pamphlet (Spanish)

Grievance Procedure (THA)
Harassment Policy
Housekeeping Standards (THA)
House Rules 1
House Rules 2
Internal Control Policy 1
Internal Control Policy 2
Investment (THA)
Investment, Small Agency (THA)
Lawncare Policy (THA)
Lawncare Agreement (THA)
- Public Housing (THA)
LEP Plan
Maintenance Plan (THA)
Minority Business Enterprise (THA)

Paid Time-Off Policy
Parking 2
Parking 3
Parking 4
Personnel 1   (THA)
Personnel 2
Personnel 3
Personnel 4
Personnel 5
Personnel 6
Pet Policy (THA)
Petty Cash (THA)
Playground Rules
Procurement (THA) Amendment for ARRA
Quality Control Policy HCV  1
QC Policy HCV   2
QC Policy HCV  3
Reasonable Accommodation Policy
Records Management (retention and disposition) (THA)
Relocation Plan
Relocation Policy
Rent Collection (THA)
Safety Policy
Satellite Dish Policy 1, 2, 3, 4, 5, 6

Schedule of Maintenance and Other Charges sample
Scooter Policy
Section 3 (THA)
Security Deposit (THA)
Sexual Harassment
Smoke-Free Housing Policy
Smoke Free Policy - SAHA

Smoke Free Fact Sheet - English
Smoke Free Fact Sheet  Spanish
Smoke Free Lease Addendum

Smoke Free Policy - Johnson City
Smoke Free Language - Grapevine
Standards of Conduct/Code of Ethics
Tenant Selection Plan 1(Project-based Section 8)
Tenant Selection Plan 2(Project-based Section 8)
Uncollectable Accounts
VASH sample language for policy
VASH - Policy
Vehicle 2
Workplace Violence
Write-Off of Delinquencies


Adding Family Members
Affirmative Marketing
Briefing Packet Info Section 8
Civil Rights
Evictions (Abt Associates)
Filing (Abt Associates)
Income Determination Procedures (THA)
Informal Hearing Procedure (THA)
Informal Hearing Procedure
Intake Procedures - guidance (THA)
Intake Procedures - Sample
Lease Enforcement Procedures
Maintenance Charges (Abt Associates)
Maintenance (Abt Associates)
Offering a Unit (Abt Associates)
Orientation - Pre-Occupancy
Playground Rules
Procurement (Abt Associates)
Reasonable Accommodation Procedures

Affirmative Marketing
Civil and Disability Rights
For Applicants
For Managers
For Occupancy Dept.
For Residents

Rent Calculation Procedures Public Housing (THA)
Rent Collection (Abt Associates)
Showing Units
Standard Operating Procedures - Examples

Child Support
EIV Records Mgt.
File Maintenance
Funding Resources
Grievance Procedures
Grievance Appeals
Quality Control
Staff Duties
Waiting List
SEMAP Self Assessment

Adjusted Income
Housing Opportunity
Rent Reasonableness
Response to Indicators
Selection from Waiting List
Waiting List Mgt.

Screening Procedures (THA)
Visitors- Procedures for
Waiting List - Closure (Abt Associates)
Waiting List - Removal From (Abt Associates)
Waiting List - Site-Based


Close X